Quick answers below. For anything else, email us — we reply within one business day.
Yes. Nuzzy is free to download and includes tracking for 1 pet and 3 medications. Pro and Care subscriptions unlock multi-pet households, household sync, chronic-illness templates and vet-ready PDF reports.
When one household member taps "Given" on a dose, everyone else's reminder for that dose goes quiet in real time — so no one double-doses. It's first-write-wins and works offline, syncing as soon as you're back online. Household sync is part of Pro and Care.
Yes. Your records are stored on your device, and household data is synced securely via Firebase only for the members you invite. We never sell your data or use it for advertising. See our Privacy Policy.
Care includes guided templates for CKD, diabetes, epilepsy and hyperthyroid that track the metrics your vet asks for — weight, water intake, glucose, seizures and more.
Yes. Care generates a vet-ready PDF on your device covering medication history and health trends. Share it by email, Messages, AirDrop, or print it.
Open iPhone Settings → your name → Subscriptions → Nuzzy → Cancel. You keep access until the end of your billing period.
In the app, go to Profile → Delete Account. This permanently removes your account and all your pets, medications and dose history.
Force-close and reopen the app first. If the problem continues, email support@opstudio.dev with a description and your iOS version.
Real humans, Monday–Friday, usually replying within one business day.
Email Supportsupport@opstudio.dev